Where AI helps
AI is useful when it handles repeated parsing, classification and ranking work that would otherwise consume broker time.
Where AI should stop
The broker still owns commercial judgment, counterparties, negotiation and final decisions.
How LaycanMatch applies it
LaycanMatch uses AI to extract cargo and vessel offers, normalize route fields, rank matches and preserve source email review.
What to test first
Start with one mailbox, one folder set and a controlled date range to see whether structured processing improves speed.